Microsoft Dynamics 365
Marketing
What Is Dynamics 365 Marketing?
Creative selling and getting people interested in your products or services are the crux of marketing. Dynamics 365 Marketing is a SaaS-based business solution from Microsoft that helps you win these crucial marketing components.
This cloud CRM (Customer Relationship Management) solutions can seamlessly streamline your sales practices, automate marketing campaigns, and deliver a personalized customer experience through its highly integrated and dynamic dashboards.
Business Seamless Experience
Stay organized and operate at scale with Dynamics 365 Marketing. Utilize the integrated Microsoft Teams chat to collaborate and interact across the whole customer journey. Set up discussions at key points in the trip and stay in touch with coworkers to get rapid feedback.
Real-Time Customer Management
Start designing customer-led experiences, orchestrating real-time journeys, and delivering one-on-one experiences by taking advantage of real-time customer data changes to simplify customer journey management with Dynamics 365 Marketing.
AI-Driven Personalized Communication
Delight your customers with AI-driven rich personalization tools and easily create engaging content with AI (Artificial Intelligence) assistance, improving marketing effectiveness. Act on a 360-degree understanding of the customer using the customer-centric intelligence of D365 Marketing.
Earn Customer Loyalty
Engage one-on-one with your customers using personalized journeys triggered by customer interactions or end-to-end design journeys that increase engagement and earn customer loyalty. Use built-in event triggers for the same purpose or create your own. Dynamics 365 Marketing allows you to turn all customer interactions into loyal customers.
Customer Journey Mapping
Step into your customers' shoes and see your business from their perspective. Dynamics 365 generates visual stories of your customer's interactions with your company or brand, allowing you to take the steps necessary to perform as your customers expect.
Automated Lead Scoring
Lead scoring is crucial to transform converted leads into potential customers. Dynamics 365 is the best lead-scoring automation tool that processes lead-scoring through different marketing campaigns. This software's smooth and efficient mode of lead scoring helps you bring more potential customers on board.
What is included
in this Marketing module?
Dynamics 365 for Marketing offers a comprehensive marketing bundle. Here are the components that make up this ultimate marketing tool.
Core Marketing
This includes a variety of components to streamline your marketing campaign, including marketing forms, segmentation and customer journey tracking, email management, lead management, and marketing analytics.
Event Management
This tool has a distinctive feature that aids the user in not only visualizing events but also keeping track of various activities that are related to those events.
Forms Pro
With the help of this specific feature, users can design online forms for marketing purposes. Users can use this specific function to create forms for purposes other than direct marketing, such as surveys, and others.
Add-Ons
Dynamics 365 Marketing comes with some add-ons; Dynamic 365 portals - a platform that allows all the users such as customers, clients, or team members to interact and quickly begin communicating; another add-on is Dynamics 365 Connector - for LinkedIn Lead Generation Forms: you can import the leads that have been generated through the lead tools on LinkedIn.
Dynamics 365 Marketing Pricing
Build a consistent and flexible supply chain by our Dynamics 365 Supply Chain Management Packages
Dynamics 365 Marketing
$1,500
Per-User/Month
1,000 SMS messages, 10,000 contacts, and 100,000 interactions are also included.
Dynamics 365 Marketing Attach
$750
Per Tenant/Month
Includes 1,000 SMS messages, 100,000 interactions, and 10,000 contacts.
Elevate Your Marketing Capabilities with D365 Marketing
Improve your customer experiences, eliminate repetitive & redundant tasks, and keep the business running smoothly.
Personlized Customer Journey
Utilize past interactions to optimize your offer and increase the likelihood of your potential customers making a purchase.
More Lead Generation
Create omnichannel campaigns using email, social media, landing pages, web, phone calls, and personal events and get more done with less.
360 Degree Customer View
D365 Marketing is a tool that gives marketers and salespeople a complete view of the customer throughout the entire marketing and sales cycle.
Increased Profitability & ROI (return on investment)
By combining all the functionalities into one place, this Marketing tool allows you to minimize management expenses and help you optimize the use of resources.
Have You Got Questions
About Microsoft Dynamics Customer Service?
Dynamics 365 for Marketing is a Marketing Automation solution that facilitates the buyer's journey from Prospect to Customer. Easy-to-use, tightly integrated with Dynamics 365 for Sales and other modules, D365 for Marketing has built-in analytics.
In Dynamics 365, you can manage emails and journeys. Management of events. Using Dynamics 365 Customer Voice to create surveys. Using Dynamics 365 Marketing to analyze insights.
CRM and ERP components are combined with productivity tools and artificial intelligence in Microsoft Dynamics 365, a cloud-based business application suite.
Microsoft Dynamics 365 is a bit easier to use for reporting when compared to Salesforce in terms of UI (User Interface) and customization. However, if you want or need an on-premises deployment, Microsoft Dynamics 365 is the only way to go—Salesforce is fully cloud-based.
It costs between $5,000 and $20,000 to integrate a CRM system like Dynamics 365 Marketing or Dynamics 365 Sales, depending on whether it is a legacy system or a Web service.
If you are integrating legacy systems, budget a higher number, and if you are integrating Web services, budget a lower number.